Alorica reviews

Quick hiring process and low hiring standards affect the working conditions of those serious about their job. Alorica seems like they will hire almost anyone and without a proper screening process. They also seems to drag their feet about terminating people who need to be terminated, and quickly terminate people who they should keep. While there are a lot of good people working there, they tend to hire some of the lowest caliber of people. This puts many of their employees in the position of being forced to interact with people they'd otherwise avoid. These interactions can also escalate to situations that some people normally avoid (verbal and physical altercations in or just outside the work place). The job is not ideal for anyone with children because it is very in-flexible when it comes to sick days, accruing time off, and providing ample notice (even after accruing time off). Unfortunately, many people with kids don't have a choice (or else they would not work for Alorica!).

I’ve been working for this company for over a year now. The benefits are terrible, pay is terrible, overworked and underpaid. I started a new program and we were notified that we start accumulating PTO after 90 days. As soon as I was about to hit the 90 days Alorica pulled us in a meeting and stated they lost there partnership with the program I was working for and they will find us a new program. The new program had a lot of us without pay for over a month. They put you in the system as you resigned so you can’t collect UI. No Holidays are paid. If you are scheduled to work a holiday you are REQUIRED to work that day. They do black out day majority of the time during the holiday seasons so if you call out you are pointed. This company has a point system of 8 points. 1 full day equals 1 point. OM are always on vacation. OM and HR are off on holidays and paid. They say there is room for growth but that is complete bs. Literally the worst company I ever worked for.