Air France reviews

4.1

84% would recommend to a friend

(288 total reviews)
avatar

Anne Rigail

87% approve of CEO

54% positive business outlook

Air France has an employee rating of 4.1 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Air France employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

288 reviews
5.0
Nov 4, 2017

Focus

Recommend
CEO approval
Business Outlook

Pros

I really enjoy to work as a Customer Care Agent

Cons

I become aware of serious issues that sometimes passengers go through.

1.0
Oct 25, 2017

Decadent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Multicultural environment. Some interesting people. Standby tickets are good if the plane is empty.

Cons

Paying for standby tickets and difficulty to use it as planes are often full. Working for many airlines at the same time with different procedures and incompatible systems. Ineffective training and lack of competent support. Supervisors often don’t know how to help Customer suport agents. Information searching tools often gives conflicting information. Phone line issues with “static shock” causing long term hearing problems. Toilet time is measured and part of you performance, not healthy. Issues with payslip and extra time worked; you end up giving up as you need to check it constantly. Criticism and gossip behind your back and Management backing up bullies. Complaints are not followed properly and it may turn against you. Lack of trust in all levels. Mishandling of personal data. Unsafe place to work .

5.0
Oct 12, 2017

AF

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

efficient and fair trade of employees.

Cons

big company, have to find your way

Viewing 226 - 228 of 288 Reviews

Glassdoor has 1,885 Air France reviews submitted anonymously by Air France employees. Read employee reviews and ratings on Glassdoor to decide if Air France is right for you.