Does Air Canada pay their employees well?

According to anonymously submitted Glassdoor reviews, Air Canada employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Air Canada. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Air Canada?

48% of Air Canada employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Air Canada 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Air Canada?

Flight Attendant (442) , Station Attendant (182) , Customer Service Representative (177) , Manager (72) , Ramp Agent (68) , Customer Service Agent (59) , CSSA (52) , Service Director (46) , Customer Experience Specialist (44) , Airline Pilot (43) , Customer Experience Manager (35) , Customer Sales and Service Agent (32) , Customer Service (26) , CES (Customer Experience Specialist) (25) , Pilot (24)

What are the pros of working at Air Canada according to real employee reviews?

"The benefits are great and a lot of advancement if looking to make this your career." ((in 531 reviews)); "Travel benefits are great as the AC network flies to many places around the world." ((in 226 reviews)); "great benefits and flight benefits" ((in 218 reviews)); "Great friends and people to support you" ((in 132 reviews)); "Travels and colleagues are great." ((in 71 reviews))

What are the cons of working at Air Canada according to real employee reviews?

"The pay is low and taking advantage of the travel perks is really difficult because of the work schedule." ((in 242 reviews)); "low salary and very corporate (admin)" ((in 198 reviews)); "Very messy infrastructure which has potential to improve but poor management can not handle that part" ((in 177 reviews)); "Long hours and away from family" ((in 93 reviews)); "Mostly bad managers" ((in 53 reviews))

What are employees saying about Air Canada layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Air Canada layoffs and their outlook for job security at Air Canada in 2026.

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Air Canada

Air Canada reviews

3.2

48% would recommend to a friend

(3,084 total reviews)

Michael Rousseau

43% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

3.0

Career opportunities

2.6

Senior management

Air Canada has an employee rating of 3.2 out of 5 stars, based on 3,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Air Canada employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Mar 19, 2026

Ok pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and nice management

Cons

Low pay and too stressful

4.0

Mar 17, 2026

A nice place for entry level professionals

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Flexible, travel benefits and ability to trade shifts

Cons

Night Shift due to lack of seniority, too much workload for such a low salary, no work from home before 4-5 years

2.0

Mar 13, 2026

Frustrating place to grow your career

Product manager

Recommend

CEO approval

Business Outlook

Pros

- collegial culture - flight perks are nice but can only use on vacation - decent benefits but you have to pay for it yourself

Cons

- not much room for movement, especially if there is any wobble in economy (the nature of airlines) - constant reorg, poorly communicated and executed vision from the top - the base pay is much lower than the market - not on the cutting edge of technology - many lifers who are content to coast and do the same thing day in day out has bred a culture of complacence - they do not value loyalty here, neither do they reward performance - no perks for coming to the open-floor office which sounds more like a call center (there is a coffee maker), but enforcing 4 days RTO

Viewing 34 - 36 of 3,084 Reviews

Jobs at Air Canada

Customer Experience Specialist - Part Time

Customer Experience Specialist

Spécialiste - Expérience client

Spécialiste - Expérience client - Temps Partiel