Does Air Canada pay their employees well?

According to anonymously submitted Glassdoor reviews, Air Canada employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Air Canada. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Air Canada?

48% of Air Canada employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Air Canada 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Air Canada?

Flight Attendant (442) , Station Attendant (182) , Customer Service Representative (177) , Manager (72) , Ramp Agent (68) , Customer Service Agent (59) , CSSA (52) , Service Director (46) , Customer Experience Specialist (44) , Airline Pilot (43) , Customer Experience Manager (35) , Customer Sales and Service Agent (32) , Customer Service (26) , CES (Customer Experience Specialist) (25) , Pilot (24)

What are the pros of working at Air Canada according to real employee reviews?

"The benefits are great and a lot of advancement if looking to make this your career." ((in 503 reviews)); "Travel benefits are great as the AC network flies to many places around the world." ((in 228 reviews)); "Great flight benefits and retirement benefits" ((in 220 reviews)); "great people and industry and balance" ((in 126 reviews)); "Travels and colleagues are great." ((in 75 reviews))

What are the cons of working at Air Canada according to real employee reviews?

"The pay is low and taking advantage of the travel perks is really difficult because of the work schedule." ((in 245 reviews)); "Very messy infrastructure which has potential to improve but poor management can not handle that part" ((in 190 reviews)); "Low salary and office location" ((in 181 reviews)); "Long hours and away from family" ((in 94 reviews)); "There are some terrible managers." ((in 53 reviews))

What are employees saying about Air Canada layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Air Canada layoffs and their outlook for job security at Air Canada in 2026.

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Air Canada

Air Canada reviews

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3.2

48% would recommend to a friend

(3,084 total reviews)

Michael Rousseau

43% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

3.0

Career opportunities

2.6

Senior management

Air Canada has an employee rating of 3.2 out of 5 stars, based on 3,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Air Canada employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Apr 2, 2026

ramp agent

Ramp agent

Recommend

CEO approval

Business Outlook

Pros

shift trade is a good feature

Cons

disgustingly under pays their employee and expect too much way way much , expect you to know everything under the sun operationaly

2.0

Mar 26, 2026

Terrible management culture

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Benefits Coworkers Getting to help people

Cons

Management is horrendous Company culture for in flight is toxic

3.0

Mar 23, 2026

Ok company, volatile industry, poor inheritance of debt and culture

Airport management

Recommend

CEO approval

Business Outlook

Pros

Flag carrier Health benefits Standby travel (Sometimes) Some bright minds Environmental adherence Theoretical attempts to grow

Cons

Highly political, very challenging to grow Unionized environment - high friction Poor hiring standards for many front-line employees. Large room to grow, not properly utilized Internal resentment between front-line and management Frequent changes and shifts in strategic views Very volatile to market fluctuations, political and economic changes Too many old-guard mentalities care about job security more than growth Saturated monopolistic comfort zone New ideas and perspectives are seen as threats Periodic labour force layoffs Thin profit margin Frequent cost-cutting measures Conservative employee and corporate growth measures Standby travel is very competitive and challenging - in many cases does not worth it

Viewing 31 - 33 of 3,084 Reviews

Jobs at Air Canada

Customer Experience Specialist - Part Time

Customer Experience Specialist

Spécialiste - Expérience client

Spécialiste - Expérience client - Temps Partiel