Does Air Canada pay their employees well?

According to anonymously submitted Glassdoor reviews, Air Canada employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Air Canada. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Air Canada?

48% of Air Canada employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Air Canada 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Air Canada?

Flight Attendant (442) , Station Attendant (182) , Customer Service Representative (177) , Manager (72) , Ramp Agent (68) , Customer Service Agent (59) , CSSA (52) , Service Director (46) , Customer Experience Specialist (44) , Airline Pilot (43) , Customer Experience Manager (35) , Customer Sales and Service Agent (32) , Customer Service (26) , CES (Customer Experience Specialist) (25) , Pilot (24)

What are the pros of working at Air Canada according to real employee reviews?

"The benefits are great and a lot of advancement if looking to make this your career." ((in 503 reviews)); "Travel benefits are great as the AC network flies to many places around the world." ((in 228 reviews)); "Great flight benefits and retirement benefits" ((in 220 reviews)); "great people and industry and balance" ((in 126 reviews)); "Travels and colleagues are great." ((in 75 reviews))

What are the cons of working at Air Canada according to real employee reviews?

"The pay is low and taking advantage of the travel perks is really difficult because of the work schedule." ((in 245 reviews)); "Very messy infrastructure which has potential to improve but poor management can not handle that part" ((in 190 reviews)); "Low salary and office location" ((in 181 reviews)); "Long hours and away from family" ((in 94 reviews)); "There are some terrible managers." ((in 53 reviews))

What are employees saying about Air Canada layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Air Canada layoffs and their outlook for job security at Air Canada in 2026.

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Air Canada

Air Canada reviews

3.2

48% would recommend to a friend

(3,084 total reviews)

Michael Rousseau

43% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

3.0

Career opportunities

2.6

Senior management

Air Canada has an employee rating of 3.2 out of 5 stars, based on 3,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Air Canada employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Apr 7, 2026

Décent

Fight attendant

Recommend

CEO approval

Business Outlook

Pros

The benefits are really great

Cons

No work life balance ever

2.0

Apr 6, 2026

Some Managers are nice, but office culture is horrible.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Depending on who you get, managers could be really understanding but some may back you up and some may just blame you. Some Brand Department managers are very good, but you might get some really toxic ones. - Location is convenient in the Eaton Centre (but food is expensive downtown) - Cross-department opportunities may arise and can be offered/applied for in the one-year roles.

Cons

- 4 Days in Office - Very clique-ish groups, feel isolated - Selected individuals are extremely gross in the office with bathroom etiquette, have perfume and really bad BO (we're supposed to be a fragrance-free work environment) - Culture Committee (Brand) - but very forced as they try and get the culture improved, but going about it the wrong way with a volunteer Committee and free Timbits etc when it should be the company supporting. - Toxic and bad employees are being upgraded. - Horrible work/life culture, people are being overworked, and it's the same convo in 1:1s, identify the capacity issue and then nothing is done about it.

4.0

Apr 5, 2026

Great Culture

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

No management micro managing Work from home opportunities Flexibility to trade shifts Great Benefits

Cons

Pay could be higher Takes several years to reach top wage

Viewing 28 - 30 of 3,084 Reviews

Jobs at Air Canada

Customer Experience Specialist - Part Time

Customer Experience Specialist

Spécialiste - Expérience client

Spécialiste - Expérience client - Temps Partiel