Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (98) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Duty Manager (32) , Sales Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and advantages sometimes" ((in 89 reviews)); "Environment is great and people are understanding" ((in 81 reviews)); "Great team and very diverse" ((in 77 reviews)); "Work life balance is good and you don't take work home with you." ((in 55 reviews)); "colleagues are friendly and willing to teach" ((in 55 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 137 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 85 reviews)); "Long hours and stressful sometimes" ((in 52 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 30 reviews)); "no advancement no bonuses no raises" ((in 10 reviews))

Accor reviews

Compare reviews

3.9

78% would recommend to a friend

(2,184 total reviews)

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jun 12, 2025

Ibis South Bridge - Disappointing experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free lunches, double pay on bank holidays

Cons

Management (favouritism) no mixed shifts during a week

Accor Response

11mo

Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. Kind regards, Accor Talent & Culture

5.0

Jun 10, 2025

Great place

Analyst

Recommend

CEO approval

Business Outlook

Pros

Good company to work at

Cons

No cons in the company

Accor Response

11mo

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor Talent & Culture

3.0

Jun 7, 2025

Review

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

I have nothing to comment

Cons

No cons when I worked there

Accor Response

11mo

Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture

Viewing 112 - 114 of 2,184 Reviews

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Ibis South Bridge - Disappointing experience

Great place

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