Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (98) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Duty Manager (32) , Sales Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits working under the Accor brand for staying at their hotel chain" ((in 85 reviews)); "Environment is great and people are understanding" ((in 80 reviews)); "Great team and very diverse" ((in 76 reviews)); "Colleagues were friendly and welcoming" ((in 58 reviews)); "Work life balance is good and you don't take work home with you." ((in 55 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 141 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 86 reviews)); "Long hours and stressful sometimes" ((in 49 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 30 reviews)); "Manager direct, une dame au bord du gouffre qui m'a fait vivre l'enfer." ((in 17 reviews))

Accor reviews

Compare reviews

3.9

78% would recommend to a friend

(2,184 total reviews)

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jul 5, 2025

Hotel

Hotel housekeeping

Recommend

CEO approval

Business Outlook

Pros

I work in the tourism sector in Morocco, my city is Marrakesh. I have experience in this field. I just want to gain experience in another country and I came across your beautiful hotel.

Cons

I don't have anything called negative. As long as the employer pays me money, I work the legal hours allocated for work in the country. For example, in my country, I work 8 hours a day.

Accor Response

10mo

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor Talent & Culture

5.0

Jul 1, 2025

Excellent

Reservation executive

Recommend

CEO approval

Business Outlook

Pros

Good work place and good work culture

Cons

As it is in hospitality industry salaries will be less in intial stages

Accor Response

10mo

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor Talent & Culture

3.0

Jun 25, 2025

It's demanding

Hotel night manager

Recommend

CEO approval

Business Outlook

Pros

Quiet with less pressure from senior management

Cons

Can be really difficult with balancing work and lifestyle.

Accor Response

11mo

Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor Talent & Culture

Viewing 103 - 105 of 2,184 Reviews

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Accor

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Hotel

Excellent

It's demanding

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