ADT reviews

3.0

43% would recommend to a friend

(5,201 total reviews)
avatar

Jim DeVries

48% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,201 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Oct 27, 2025

Solutions Advisor

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, opportunity to make money with support from management and company provided leads.

Cons

Quotas keep going up and pay remains the same or lower. Company provided appointments are not very good. Mostly working to get your own sales through networking and data mining lots of bad leads to get a gold nugget.

3.0
Oct 26, 2025

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

Good work environment, good local management

Cons

Almost no company appointments, you have to look for leads on your own. Even other solutions advisors with over 10 years of experience are struggling to survive. The national phone sales team takes everything worthwhile, sometimes even stealing and leaves the leftovers to local advisors.

Viewing 94 - 96 of 5,201 Reviews

Glassdoor has 5,650 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.