Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (384) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 378 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 376 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 194 reviews)); "work from home is good" ((in 122 reviews)); "Good money if you are good at upselling" ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 383 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 189 reviews)); "No training (sink or swim)" ((in 176 reviews)); "The managers have no.formal" ((in 155 reviews)); "horrible upper management." ((in 112 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

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ADT

ADT reviews

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3.0

43% would recommend to a friend

(5,201 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,201 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Veteran status

Reviews by job title

5K reviews

1.0

Dec 2, 2025

Wouldn’t recommend

District manager

Recommend

CEO approval

Business Outlook

Pros

The Discount you get working here

Cons

Everything else about this job

3.0

Nov 24, 2025

Poor Management - Company is as corporate as you can get.

Senior compensation analyst

Recommend

CEO approval

Business Outlook

Pros

They seemed to care about feedback, but like most big corporate companies, they prioritize what's best for their P&L

Cons

Management is really poor here. Do not trust HR. Remember, if you raise a problem at the workplace, you will become their problem.

3.0

Nov 19, 2025

You get out of it what you put into it

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great team and support, even with tough customers sometimes. The pay is not all that bad either and there's even opportunities to make good commission. It's a little high turnover due to the role being a retention role.

Cons

You have to see for yourself is the best way to word this.

Viewing 85 - 87 of 5,201 Reviews

Jobs at ADT

Instructional Designer (Job ID 3020645)

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Security Patrol Officer

Customer Service/Call Center Representative

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Wouldn’t recommend

Poor Management - Company is as corporate as you can get.

You get out of it what you put into it

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