ADT reviews

3.0

43% would recommend to a friend

(5,201 total reviews)
avatar

Jim DeVries

48% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,201 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Dec 4, 2025

Keep searching

Recommend
CEO approval
Business Outlook

Pros

It’s a temporary job to have.

Cons

Micromanaging is excessive. My computer went down and I had to take volunteer time off because IT was out for the holiday as they expect my department to be here for the customers, but what if . They do not offer you full 40 hours of PTO to fix their mistake. You do have the option to go in to office, but they pay $15 an hour to cover fundamental bills and not much else. Was told to have a secondary set of headphones. Have to contact IT and they have to escalate it to Tier 2 and I have to wait hours if not days for them to help me download an app for their credentials to login. Cannot use Bluetooth to connect my secondary headphones they requested us to have in training just in case their recycled equipment goes down. I cannot control the sleep time on this device and had to call IT for already the 10th time to install an extension on browser to help. It’s extremely micromanaged and if you have other job opportunities with the same pay, I recommend you starting there first.

5.0
Dec 4, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Decent pay Provided training and Equipment

Cons

really none was good to me and worked with my schedule

Viewing 82 - 84 of 5,201 Reviews

Glassdoor has 5,650 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.