At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
We are seeking a highly strategic and influential VIP Relationship Director to lead OKX's VIP strategy in LATAM. This role will be responsible for expanding our high-value trading segment by developing strong, personalized relationships with VIP users and high-net-worth traders, ensuring they choose OKX as their primary trading platform.
You will own key revenue-driving functions, scale BD initiatives across the region, and serve as the senior point of contact for VIP clients — shaping OKX's competitive position in LATAM.
Lead LATAM's VIP Growth Strategy — Own the commercial roadmap to grow trading volume, revenue, and user engagement among high-value clients.
Acquire and Manage VIP Users — Build trusted relationships with top traders, delivering tailored solutions and direct support to ensure their long-term loyalty and satisfaction.
Act as a Client Advocate — Translate user needs into actionable improvements by collaborating with Product, Trading, Compliance, and Global VIP teams.
Identify Growth Opportunities — Use market intel to design and execute initiatives that increase VIP trading activity and wallet share.
Lead a High-Performance BD Team — Manage, mentor, and expand the VIP BD function in LATAM with clear OKRs, strong performance discipline, and accountability.
Represent OKX Externally — Cultivate a strong presence within LATAM's crypto trading community through events, partnerships, and relationship-building outreach.
Analyze Client Behavior — Leverage data insights to segment VIP audiences, predict needs, and optimize engagement strategies.
10+ years of business development or relationship management experience in crypto, trading, brokerage, private client services, or fintech.
Strong track record of growing revenue through direct acquisition and retention of high-value clients.
Experience leading commercial teams and executing BD strategies in fast-paced environments.
Deep understanding of LATAM's crypto and trading landscape, user motivations, and competitive dynamics.
Excellent interpersonal skills with the ability to build trust quickly and negotiate at a senior level.
Fluent in Spanish and English.
Highly self-driven, results-oriented, and able to navigate ambiguity with ownership and urgency.
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
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