Location: CABA
Other locations: Primary Location Only
Salary: Competitive
Date: Jun 16, 2026
Job description
Requisition ID: 1718306

The opportunity

As an Americas Learning Projects Specialist – Supervising Associate you’ll provide advanced operational, process, and technology support to learning projects or programs. This includes managing and consulting on learning design and development projects, enhancing service quality, and driving continuous improvement initiatives. With a solid understanding of project management and technology, you will monitor and recommend enhancements to the learning experience for our people and key stakeholders.

Your key responsibilities

Support project management efforts for a portfolio of less complex learning projects or programs, while assisting senior team members with larger projects

Create and maintain project/program documentation, including project plans and timelines

Communicate progress, barriers, risks, and benefits to team members and stakeholders to ensure project success

Provide process support for changes in technologies, including deployment support and IT interaction

Offer operational reporting and analysis

Respond to the needs of managers, sponsors, and stakeholders

Develop and apply knowledge of user experience to create impactful solutions for learners and stakeholders

Support reporting, maintenance processes, and communication efforts related to learning projects

Knowledge and Skills Requirements

Strong spoken and written English skills to work in an international environment

Strong organization, time management and prioritization skills

Strong communication and collaboration skills – work effectively with colleagues and teams in different geographical locations and ability to build strong relationships in a multicultural environment

Intermediate to advanced proficiency in Microsoft Office 365 suite

Experience with AI tools, such as Microsoft Copilot

Ability to review and summarize data points

Ability to solve problems, make recommendations, and present solutions to team members

Strong organizational skills to schedule, execute, and complete tasks, often delivered in quick succession

Ability to learn new processes and skills quickly

Ability to prioritize tasks

Demonstrable experience of managing multiple projects in parallel in an organized and coordinated way, with exceptional quality

Commercial acumen and business awareness

Ability to learn new processes and skills quickly

Proactive problem solver with solutions mindset

Additional Skills

Intermediate knowledge of Microsoft Excel would be a great advantage (e.g., Pivot Tables, Formulas, Formatting, Data Cleaning, etc.)

Knowledge of learning development processes and standards

Knowledge and hands on experience of ServiceNow and SuccessFactors

Other Requirements

Flexibility in working hours to accommodate multiple time zones as needed

This role requires to support the US time zone

May need to work extra hours to meet special customer requirements

Job Requirements

Education

Bachelor’s degree in business or HR related discipline. Preference will be given for those with Learning Specialization and/or experience.

Experience:
Experience working in a professional services or corporate environment

Experience working in learning and development is preferred

Working in international and diverse environments

5+ years’ work experience preferred

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