Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.

We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

Bring your whole self.

The Role and Team

We are seeking a Senior Staff Product Security Engineer to lead Medallia's security strategy and assurance efforts for AI-powered products, agentic systems, next-generation platforms, and emerging technologies.

This individual will serve as the technical leader for AI Security and Security Assurance, partnering with Product, Engineering, Architecture, Data Science, and Security teams to ensure security is embedded into the design, development, and deployment of modern AI-enabled capabilities.

The ideal candidate combines deep expertise in application security, threat modeling, and security architecture with a strong understanding of Generative AI, LLMs, AI agents, and secure system design. They will identify emerging risks, establish scalable security practices, and help define Medallia's long-term approach to securing AI-enabled products and platforms.

AI Security Lead

Threat Modeling & Security Architecture

Security Assurance

Secure Development & Developer Enablement

Security Automation & Innovation

Cross-Functional Influence

Candidates based in the Buenos Aires vicinity will be prioritized as this role is Hybrid, 3 days per week onsite.

Minimum Qualifications

Preferred Qualifications

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.