Description

Job Responsibilities

Responsibility

• Performs initial data loads into Veeva CRM and Service Cloud Orgs which includes Fingerprinting process in CSA for clients using Syneos Enterprise Veeva Network
• Works closely with client data team, Targeting & Alignment, Syneos Data Managers and CRM internal & external workstream leads to ensure data is ready for field launch.
• Processes any ad-hoc and quarterly data updates into CRM for Universe maintenance which includes HCP addresses and license updates, Targeting & Alignment, Call Plan Load, and processing of Action Requests.
• Research CRM data issues reported by field users through help desk tickets.

Qualifications

• 3+ years of experience in working with data management teams supporting Pharma field operations is required.
• 3+ years of experience in data-centric implementations such as SFA/CRM and Business Intelligence Tools
• 3+ years of experience with data warehouse, Master Data Management (MDM), and data integration initiatives
• Strong experience reading and writing queries in SQL Server or Azure SQL database is required.
• Strong organizational skills
• Experience working in a production environment for multiple clients in a compliance industry.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary