• Argentina - Capital Federal - CABA

At Lenovo, you’ll join a collaborative and forward-thinking team that is redefining what’s possible in HR Operations. You'll work in an environment that values transparency, innovation, and excellence in execution. This is more than just a job—it’s an opportunity to grow your HR career in a company that invests in its people and drives real impact across the globe.

Position Summary

Key Responsibilities

2.1. Case Analysis & Structuring

• Review of HR cases and employee queries from case management systems
• Identify recurring patterns, trends, and opportunities for standardization
• Support the creation of structured datasets from real HR cases for testing and analysis

2. Query & Knowledge Dataset Creation

• Assist in converting real HR cases into standardized Q&A pairs and AI-ready query formats.
• Assist in populating and maintaining the HR Knowledge Base (HRKB)

3. AI Support

• Assist with analysis of “bad cases” (incorrect or low-quality AI responses)
• Support categorization and routing improvement efforts
• Contribute to continuous improvement initiatives for HR AI tools

4. Operational Task Execution

Support low-complexity operational activities such as:

• Updating templates and standard communications
• Documenting processes and updating SOPs as required.

Qualifications

• Currently pursuing a degree in Human Resources, Business Administration, Social Studies, Data Analytics, or a related field.
• Strong attention to detail and organizational skills.
• Analytical mindset with interest in identifying patterns and trends.
• Proficiency in data analysis tools (Excel advanced).
• Power BI, Tableau, or similar are a plus.
• Strong written communication skills (English required & Portuguese is a plus).
• Comfortable working with structured data and repetitive tasks.
• Interest in HR operations, process improvement, and AI applications.

Desired Skills

• Basic understanding of HR processes or shared services environments (preferred)
• Familiarity with data categorization, or content management tools
• Curiosity about AI, chatbots, or automation in HR
• Ability to follow structured guidelines while maintaining accuracy and consistency

Learning & Development Opportunities

• Exposure to HR Shared Services operations in a truly global workspace environment.
• Hands-on experience with AI-driven HR tools and knowledge management
• Understanding process standardization and continuous improvement practices.
• Opportunity to collaborate with cross-functional stakeholders.

• Argentina - Capital Federal - CABA