TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

TrueML Products is seeking an early-career Quality Engineer I to join our Quality Engineering team and help ensure the delivery of high-quality software products. This is a hands-on role focused on executing tests, finding and documenting issues, and learning best practices in software quality.

You’ll work closely with more senior Quality Engineers, developers, and product managers to validate new features, support regression efforts, and continuously improve how we test. This is an ideal role if you’re early in your QA/QE career, eager to learn, and curious about using GenAI tools to assist with testing.

Quality Engineering & Test Execution

• Execute test plans and test cases as directed by senior QE team members.

• Perform basic functional, regression, and integration testing across Web, API, and/or Data components as applicable.

• Identify, document, and track defects accurately in our bug tracking system (e.g., Jira), including clear reproduction steps and impact.

• Contribute to the creation and maintenance of test data needed for test execution.

• Assist in troubleshooting and investigating issues by reproducing defects, gathering logs, and validating fixes.

• Contribute to basic test scripts (manual and automated) under guidance, following established patterns and standards.

Collaboration, Communication & Ownership

• Participate in team meetings, providing clear status updates on assigned tasks.

• Communicate testing progress, risks, and issues to your team in a clear and concise way, including to non-technical stakeholders when needed.

• Ask questions and seek clarification proactively to fully understand requirements, scope, and expected behavior.

• Follow through on commitments, take responsibility for your work, and deliver assigned tasks on time with close supervision.

• Collaborate with your team to unblock issues within the scope of your work, escalating when needed.

Quality Practices, Processes & AI Tools

• Learn and adhere to established QE standards, processes, and best practices (including test case structure, defect reporting, and regression workflows).

• Build a basic understanding of the software development lifecycle (SDLC) and how quality is embedded throughout.

• Begin working within Agile/Scrum practices (e.g., participating in sprint ceremonies, using user stories, understanding acceptance criteria).

• Assisted Scripting: Use AI-powered code completion tools (e.g., GitHub Copilot) to help write simple test automation scripts or snippets under supervision.

• AI-Suggested Test Cases: Leverage AI tools to generate basic test case ideas and scenarios from requirements or user stories, then refine them with guidance.

• Intelligent Search: Use AI-enhanced search within bug tracking and documentation systems to quickly find duplicate issues, related tickets, or supporting documentation.

• Build awareness of how to find information and who to ask across the company (e.g., “Who can answer X?” or “Where is Y documented?”).

Compensation Disclosure: This information reflects the anticipated base salary range for this position based on current national/regional data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.

TrueML is an equal-opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions, and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.