Job description:

We are currently looking for an experienced Virtual Medical Assistant o join our team.

Job Responsibilities:

• Handle end-to-end Prior Authorization processing and submission for medications, procedures, diagnostic tests, and referrals
• Follow up with insurance companies regarding Prior Authorization status, approvals, denials, and appeals
• Review patient insurance eligibility and benefits verification
• Communicate with patients, healthcare providers, pharmacies, and insurance representatives regarding authorization requirements
• Accurately document all interactions, updates, and authorization statuses in eClinicalWorks (eCW)
• Answer inbound phone calls from patients, insurance companies, and healthcare providers
• Assist with other medical virtual assistant and administrative duties as needed

Qualifications:

• Experience working with US-based healthcare clients
• Recent hands-on experience processing and submitting Prior Authorizations independently
• Experience using eClinicalWorks (eCW)
• Experienced in handling inbound phone calls and insurance follow-ups
• Understanding of insurance verification, authorization workflows, and payer communication
• Excellent communication, organizational, and multitasking skills
• Detail-oriented, reliable, and able to work in a fast-paced environment

Benefits:

• Client-determined salary increase
• Performance-based annual appraisals
• Monthly medical allowance (after 6 months)
• Bi-weekly pay via Wise
• Starting rate: $7–8/hour USD

Job Type: Full-time

Pay: From $9,990.00 per hour

Work Location: Remote