The opportunity

At Valtech (legacy Kin + Carta), we’ve got opportunities to offer you — for learning; for growing; for making world-changing impact; for being a real agent of change. Our global workforce exists to unlock a better way to experience the world, and that all starts with our workplace. We’re proud of:

• What we do
• Our values
• Our workplace
• The borderless framework we work in

The role

As a Staffing Analyst, you’ll be a strategic partner to senior leadership, playing a key role in optimizing workforce planning and resource management. You'll be responsible for organizing and improving data, making sure decision-makers have the right information to drive success.

Your impact goes beyond numbers. You'll build strong relationships across teams, fostering collaboration within your area and across regional and global teams. If you thrive in a dynamic environment where data meets strategy, and teamwork fuels success, this is the role for you!

Role responsibilities

Staffing

• Be part of the regional capacity team. You will collaborate with delivery leads, project managers, capability leads and recruitment teams, to staff projects with the appropriate experts from a skill set standpoint and from a financial one
• Data Cleansing for Forecasting: Making sure data is accurate in all systems, to provide a perfect overview of the upcoming work. Pushing for updates / timesheets submissions on service line/ region team members
• Orchestrate capacity management process (talent profile exchange, interview setup, availability validation, etc.) between all parties involved as well as feedback collection process when required
• Be involved in staffing and team setups during a proposal phase of a new project.
• Be involved in project staffing situations to fill all positions as accurately as possible with availability, client priorities, allocations and skills.
• Attend to and give support in key meetings related to staffing and operations processes in order to make sure all staffing variables are covered

Reporting responsibilities

• Understanding data, creating custom reports

Optimization

• Collaborate with the service line/region leaders in the billability optimization and utilization of experts across the region
• Be in control of the data related to current bench and their potential opportunities, making sure data is accurate and reports are ready for the decision-making process.
• Monitor current bench / staff availability
• Run Profiles site campaigns, to commit with the profiles completion in the platform

Talent Acquisition

• Collaborate with Demand Mangament in all topics related to Talent Acquisition.
• Advise demand team to move to hiring

Academies

• Collaborate with Capacity Management in all administrative topics related to Academies trainings or events.

Cross-Service lines collaboration

• The strength of the team is each individual member. The strength of each member is the team. Being part of a larger and super-regional team allows us to collaborate in different ways. Although you have assigned a service line/region for your daily work, when the time comes, to be able to provide support to the team in other service lines, as a team force.
• When applicable, collaborate inside temporary project squads in order to add value to different processes of the company that could have direct/indirect impact into the capacity management tasks

Minimum qualifications

We want all new hires to succeed in their roles at Valtech. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all minimum qualifications. If you do not meet all of the preferred qualifications, we still encourage you to apply.

• Experience in availability and capacity management, ensuring service level compliance and recovery testing.
• Monitoring and planning capacity to optimize resource usage.
• Demand management, facilitating planning and tracking business requests.
• Problem analysis and investigation in systems and services, implementing preventive solutions.
• Stakeholder relationship management, resolving issues, and improving communication.
• Workforce planning, identifying gaps, and contributing to strategy development.
• Advanced English.
• Microsoft Excel knowledge.

Preferred qualifications

• Portuguese is a nice to have.

Your process

After submitting your application, you will hear from a member of our Talent Acquisition team if your skills and experience match the position. Be mindful of recruitment fraud by only replying and engaging with email contacts that end with the '@valtech.com' or '@kinandcarta.com' domain.

We strive to create an inclusive environment for all candidates. If you have any specific requirements or need reasonable adjustments to participate in the application or interview process, please let us know at kincarta-amer.ta.team@valtech.com.

About Valtech

Valtech, who recently acquired Kin + Carta, is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, our global team of 6,500 professionals in more than 60 offices help brands unlock value in a digitally accelerated world. At the intersection of insights and perspectives, we leverage the power of data, AI, creativity, and technology to achieve experience innovation for many of the world’s best-known organisations, including L’Oreal, NatWest, DWP, P&G, Volkswagen, and US department of Agriculture.