Meet Domaine, the world's largest independent Shopify design and development partner, formed by the union of Half Helix and Tomorrow. We are a team of commerce experts dedicated to creating, building, and growing beloved brands. As pioneers and not just participants in our industry, we are inspired to write, break, and re-write the rules for a new generation of commerce.

Domaine Studio is looking for a motivated team member that has a passion for eCommerce who wants to grow with our agency to develop into an industry leader in the space. The Product Manager is a key player within the product management team, responsible for overseeing a variety of projects, coordinating cross-functional teams and supporting strategic department initiatives.

This role is ideal for someone with strong expertise in eCommerce, particularly within the Shopify ecosystem, who thrives on independently managing impactful projects while fostering positive client relationships. The Product Manager will also focus on crafting functional specifications and supporting project teams to work efficiently and effectively.

TRAITS

• Strategic thinker with an ability to balance big-picture goals and detailed execution.
• Confident and assertive in decision-making, with the ability to lead high-stakes projects and guide teams through complex challenges.
• Steady under pressure, able to manage competing priorities and deadlines with a focus on quality.
• Inspirational mentor and leader, fostering a culture of continuous improvement and excellence within the team.
• Analytical and thoughtful, leveraging insights to inform decisions and enhance project outcomes.

RESPONSIBILITIES

Project Leadership:

• Independently manage and lead multiple projects from initiation to completion, ensuring that they are delivered on time, within scope, and within budget.
• Maintain a high level of billable time while overseeing project teams and ensuring efficient resource utilization.
• Act as a proactive consultant, identifying opportunities for project savings, optimizing timelines, and managing changes to project scope.
• Expertly manage project dependencies, critical paths, and workback plans, ensuring that risks are identified, documented, and mitigated.

Client Relations:

• Serve as the primary point of contact for clients, maintaining clear and consistent communication. Provide regular updates on project status, milestones, and any potential roadblocks.
• Identify and lead opportunities to expand client relationships, resulting in additional billable work.
• Communicate complex requirements and project changes to clients with clarity and professionalism, ensuring alignment on goals and expectations.

Team Collaboration:

• Work directly with developers, designers, and engineers to ensure that project requirements are clear, technical specifications are understood, and all team members are aligned on objectives.
• Participate in project retrospectives, identifying opportunities for improvement and suggesting process changes to enhance team performance.
• Actively contribute to the creation of internal templates, documentation, and processes to streamline project management practices.

Technical Expertise:

• Demonstrate expert knowledge of Shopify, including content management, data migrations, and familiarity of integrations with systems like PIM and ERP.
• Utilize Atlassian tools (Jira, Confluence), time planning tools (Productive), and other common project management software (Gdrive, Smartsheet, Front, Notion).
• Stay current with industry trends and best practices, applying this knowledge to improve project outcomes and client satisfaction.

QUALIFICATIONS

• Bachelor’s degree in a relevant field or equivalent experience.
• Extensive experience in product management, particularly in ecommerce or digital product environments.
• Expert understanding of Shopify, including admin management and familiarity with well-known integrations and data migrations, using tools such as Matrixify.
• Exceptional written and verbal communication skills, with the ability to manage challenging client interactions independently.
• Self-directed and proactive, with the ability to work independently and lead projects with minimal oversight.
• Receptive to feedback and committed to continuous improvement, both personally and within the team.
• Reliable and reassuring partner in collaboration, with a strong focus on team success and client satisfaction.

CREDENTIALS & EXPERIENCE

• Experience working with JIRA/Confluence or other tickets management systems.
• 2-3 years of experience working in eCommerce, experience with custom and public themes on Shopify.
• Strong organizational and problem solving skills.
• Proficient in writing software documentation.
• Strong understanding of the lifecycle and methodologies of software development.
• Ability to work well in a team environment.
• Ability to clearly articulate complicated systems to other team members and generate buy-in.
• Ability to take initiative, manage multiple projects simultaneously, and work independently with minimal supervision.
• Consistently delivers high-quality material on time.
• Demonstrates above-average productivity.

PERKS & BENEFITS

• Competitive Healthcare with Dental & Vision
• Retirement savings plan with employer matching
• Competitive PTO policy with paid time off at end of year
• Flexible working schedule
• Remote-first culture
• Home office stipend
• Apple gear
• Continued education and personal development opportunities

We are an Equal Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.