Business Intelligence & Analytics - The Business Intelligence & Analytics (BI&A) function is part of CF Operations under Accenture Operations and is engaged in an ongoing program to support Markets and Services. BI&A team member is part of the team that provides operations support to Markets and Services leadership. He/she will be responsible for delivering data driven analytics to Market/Services leadership.

SUMMARY High level overview

The Analytics and Modeling Sr Analyst will be responsible to deliver analytics to one of the Markets/ Services. S/he will propose and execute a cost-effective analysis to meet the business needs of Biz Ops Leads within the Market/ Service.

The key responsibility would involve metrics definition (support), understanding the business requirements, identifying the data sources & requisite fields, establishing and executing the analysis to meet the business needs, and finally, delivering the outcome through the necessary channel.

The person is required to focus on developing, modifying, enhancing, and adding value to key deliverables and enable team to support leadership for their review meetings

ACCOUNTABILITIES Answerable/Liable for success

Business operations support to Services/ Markets including

• Business Intelligence & Analytics to produce analytics across multiple dimensions of business - Finance, Sales, Talent, Quality, Delivery, external competition and others as needed by the Market/ Service leadership
• Business insights writing & leadership review materials
• Driving adoption of Standard Accenture tools
• Working in an agile way – on demand change request, real time support for adhoc reporting requests
• Project Management – requirement gathering, project delivery, track actions, issues and challenges

JOB SUMMARY

• Act as a business partner to Market/ Service Leads, by providing data-driven insights using various analytics and data visualization tools and help run strategic market development initiatives
• Provide analysis for programs jointly as needed that include pipeline improvement, win/loss, account planning, profitability improvement analysis, chargeability analysis
• Provide operations support and reporting to leadership to help them run their portfolios, understand key performance metrics and drive performance improvements
• Enable leadership with required analytics and actionable insights such as budgeting and forecasting for Sales, Revenue, and Headcount planning in close collaboration with Finance and HR teams, identify and investigate deviations and help develop remediation actions
• Leverage Accenture tools to provide better business insights and help leadership to analyze performance outcome
• Act as a key contact for all metrics & analytics related matters with a specific focus in supporting business operations reporting and management needs
• Responsible for coordinating/ preparing dashboards and presentations for regular business reviews
• Proactive in anticipating the business needs of the business leader and taking actions to support the need

RESPONSIBILITIES Tasks, functions, deliverables Performed

• Production management
  • Hands on production of reports, scorecards, and other deliverables
  • Cater to multiple requests from stakeholders
  • Oversee and ensure work to completion
  • Responsible for data accuracy, timeliness, and overall work set up and execute QA process and peer reviews
  • Act as a back-up of resources to ensure continuity in service delivery
• Team development
  • Build and maintain a positive team environment
  • Coach, mentor and guide team members

• Project management
  • Innovate and deliver additional value to the business through efficient, quality service and continuous i
• Stakeholder engagement
  • Conducting regular update meetings with stakeholders
  • Identifying and managing issues and crisis proactively
  • Partnering with stakeholders to provide data driven business advice

CORE CAPABILITIES

• Continuous Improvement: Seeks ways to improve personal work processes.
• Teamwork: Works collaboratively with peers to achieve common goals.
• Adaptability: Remains flexible in the face of changing priorities or scope.

Role-Specific Proficiencies

Technology

• Excel Basics (Formulas / Pivot) – Intermediate
• Excel Powerpivot – Intermediate
• Excel PowerQuery - Intermediate
• PowerBI – Intermediate