Join Us as a Manager Clinical Admin – Make an Impact at the Forefront of Innovation
We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years.

As part of our expert team, you’ll have the opportunity to ensure operational excellence that makes a real difference in organizational performance. As a Manager Clinical Admin, you will oversee the daily line management responsibilities of your assigned team. You will serve as a positive leadership and professional role model for all clinical administration staff, providing direct coaching and development support to your operational teams. You will be ultimately responsible for effective resourcing, alignment, training, and ongoing professional and technical development for all clinical administration staff. You will collaborate with clinical operations senior management and executive staff on strategic planning and business development as required. Your primary focus will be on the line and performance management of team members. You will act as a point-of-escalation regarding performance concerns and training needs to ensure adherence to PPD SOPs and WPDs. Additionally, you will work in collaboration with the leadership team for resourcing needs.

What You’ll Do:

• Leads the day-to-day management of multiple clinical administration team members providing direct coaching and development support to assigned staff. Oversees resourcing, alignment, training, and on-going professional development for assigned division or office. Ensures all Clinical Administration initiatives are implemented to ensure efficiency in proposed processes, consistency in execution and quality output
• Analyzes performance metrics and provide feedback to team as appropriate to enhance individual and team performance
• Develops and implements Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs), as necessary. Develops and implements training processes for clinical administration and clinical staff. Implements project specific training activities for research staff, including mentoring of new team members including other Clinical Managers
• Performs any other duties and projects as assigned by PPD management

Education and Experience Requirements:

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Significant clinical research experience (comparable to 5+ years) including remote and clinical monitoring and experience in all phases of study life cycle, including start up, interim and close out.
• 1+ year of leadership responsibility

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

• Advanced knowledge of ICH GCP, applicable regulations and PPD/Client procedural documents