Job Description:
We are looking for a friendly and motivated Remote Customer Service Representative to join our team! In this role, you will be the first point of contact for our customers, answering phone calls, assisting with inquiries, and scheduling appointments for our UV and Spray Tanning spa. You’ll also have the opportunity to earn commissions by signing up new members for our tanning packages.

Responsibilities:

- Answer incoming calls and assist customers with booking appointments.
- Manage the spa’s schedule to ensure smooth operations.
- Educate customers on our tanning services and membership options.
- Upsell memberships and packages to maximize revenue (commission-based).
- Provide excellent customer service and ensure client satisfaction.
- Maintain accurate records of customer appointments and sales.

Requirements:

✔ Fluent in English with excellent communication skills (written & spoken).
✔ Previous experience in customer service, scheduling, or sales is a plus.
✔ Ability to work remotely with a reliable internet connection.
✔ Comfortable using scheduling software and handling phone calls professionally.
✔ Available to work Monday–Friday, 2 PM – 10 PM Eastern Time.
✔ Self-motivated and able to work independently.

Perks:

- Competitive base pay + commissions for membership sales!
- Work remotely from anywhere
- Steady, full-time hours with weekends off!
- Fun industry with a growing company!

If you have great English skills, a friendly attitude, and a passion for customer service, we’d love to hear from you! Apply now and join our team!

Job Type: Full-time

Pay: $11,000.00 - $15,000.00 per hour

Work Location: Remote