JOB DESCRIPTION

Job responsibilities:

Banker support & relationship management

• Build and maintain strong relationships with bankers, deal teams, and key internal partners to support billing and invoicing across a portfolio of transactions.
• Manage and monitor the deal pipeline, ensuring timely completion of core milestones and proactive engagement with bankers throughout the billing lifecycle.
• Provide end-to-end coordination across stakeholders (e.g., Business Management, Product Control, Legal, Middle Office/Operations, Tax), escalating issues and driving timely resolution.
• Identify opportunities to streamline workflows, improve transparency, and reduce administrative burden for deal teams. Billing, invoicing, and funds flow
• Gather and validate required deal/legal documents and client payment instructions to support compliance checks and billing set-up.
• Manage legal billing by liaising with law firms, preparing/validating expense estimates, and securing invoice approvals.
• Coordinate vendor billing by identifying expected expenses, obtaining third-party invoices, and tracking delivery and turnaround against expectations/SLAs.
• Create, review, and issue invoices, ensuring appropriate compliance checks, tax treatment, and required approvals/signoffs.
• Serve as the primary point of contact for client and vendor billing inquiries; maintain accurate contact details and ensure timely, high-quality responses.
• Partner with Middle Office/Operations to support timely fund transfers, invoice processing, and clean settlement outcomes.
• Track and manage outstanding receivables, partnering with bankers and clients to drive timely collections and resolve disputes.
• Monitor unbilled expenses, enforce SLAs, and provide clear status reporting and escalation to Deal Team Leaders and Business Heads.
• Monitor funds flow and reconciliation (incoming funds vs. receivables), initiating refunds and adjustments where required.
• Support change initiatives by helping prioritize technology enhancements, process improvements, and data quality controls.

Required qualifications, capabilities, and skills

• Strong written and verbal communication skills; able to deliver clear, concise updates and engage credibly with clients and stakeholders.
• Experience and/or strong working knowledge of investment banking products, including M&A, ECM, and DCM.
• Strong relationship management skills, with the ability to partner confidently with senior bankers and internal stakeholders (and, where applicable, clients).
• Demonstrated ownership mindset: ability to drive end-to-end execution, operate independently, and follow through on commitments.
• Excellent organizational skills; ability to manage multiple concurrent transactions, deadlines, and dependencies in a dynamic environment.
• Strong judgment and problem-solving skills; ability to identify issues, reconcile discrepancies, and escalate effectively.
• High attention to detail; comfort operating in a fast-moving, sometimes unstructured environment and managing complex situations.
• Proficiency with financial systems/tools and interest in using technology to improve processes, controls, and data quality.
• Inquisitive, solutions-oriented mindset with the ability to make sound, timely decisions.

Preferred qualifications, capabilities, and skills

• Background in relationship management, sales support, operations, or deal execution in a matrixed organization.
• Experience in billing, invoicing, receivables, and/or financial operations—ideally in an investment banking or transaction environment.
• Experience supporting operating model changes, new process implementation, or technology/process transformation.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.