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Senior Claims Representative Interview Questions

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73 senior claims representative interview questions shared by candidates

I did role playing with a friend to prepare for the interview after finding 30 of the most difficult interview questions on line. I didn't get anything unexpected; however, I am VERY GLAD that I prepared because the interview is extremely extensive and they want very specific examples of how you have handled situations they ask about in your past. work history. You absolutely must be prepared or you may as well not even bother to apply. a few of the questions: 1. Describe a specific time where you had to handle three tasks as one time with a deadline. What action did you take to work through the situation and what was the outcome. 2. Tell me about a specific time when you had to negotiate. What was the situation, what was the action you took and what was the final outcome. 3. Tell me about a specific time when you had a conflict with a co-worker or boss and how you handled it. What was the situation, what was the action you took and what was the final outcome. 4. Tell me about a time when you disagreed with a company policy. What was the situation/policy, what was the action you took, what was the final outcome. The questions are all very, very specific and they are all just like the questions above. Read all the different Progressive interview questions on glass door, write them down and practice them over and over and over with someone else in order to prepare. It paid off for me and I was offered the position.
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Claims Representative Senior

Interviewed at Progressive Insurance

3.9★
Jul 30, 2012

I did role playing with a friend to prepare for the interview after finding 30 of the most difficult interview questions on line. I didn't get anything unexpected; however, I am VERY GLAD that I prepared because the interview is extremely extensive and they want very specific examples of how you have handled situations they ask about in your past. work history. You absolutely must be prepared or you may as well not even bother to apply. a few of the questions: 1. Describe a specific time where you had to handle three tasks as one time with a deadline. What action did you take to work through the situation and what was the outcome. 2. Tell me about a specific time when you had to negotiate. What was the situation, what was the action you took and what was the final outcome. 3. Tell me about a specific time when you had a conflict with a co-worker or boss and how you handled it. What was the situation, what was the action you took and what was the final outcome. 4. Tell me about a time when you disagreed with a company policy. What was the situation/policy, what was the action you took, what was the final outcome. The questions are all very, very specific and they are all just like the questions above. Read all the different Progressive interview questions on glass door, write them down and practice them over and over and over with someone else in order to prepare. It paid off for me and I was offered the position.

The usual questions "tell me about a time when" that are expected to be answered in a STAR format. Felt like wasted time as my experience and skills in my incredibly difficult and stressful job now were not able to shine due to the format of the interview. I received an email that I was not selected and it is truly their loss for basing their hiring on such a harsh line of questioning.
avatar

Senior Central Claims Representative

Interviewed at Progressive Insurance

3.9★
Jul 19, 2021

The usual questions "tell me about a time when" that are expected to be answered in a STAR format. Felt like wasted time as my experience and skills in my incredibly difficult and stressful job now were not able to shine due to the format of the interview. I received an email that I was not selected and it is truly their loss for basing their hiring on such a harsh line of questioning.

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Glassdoor has 73 interview questions and reports from Senior claims representative interviews. Prepare for your interview. Get hired. Love your job.