Reservations Agent Interview Questions

993 reservations agent interview questions shared by candidates

What time shift I wanted? What 2 days a week would I want off? Why do I feel that I would be a good fit for this position? If you were on the phone with a potential sale, but they were saying they had to go or would call back later, what would you do to keep them on the phone? Would I feel comfortable taking live calls on the second day of training?
Aug 11, 2023

What time shift I wanted? What 2 days a week would I want off? Why do I feel that I would be a good fit for this position? If you were on the phone with a potential sale, but they were saying they had to go or would call back later, what would you do to keep them on the phone? Would I feel comfortable taking live calls on the second day of training?

-Tell me a time when you provided excellent customer service. -Tell me a time when you disagreed with your boss and how you handled it. -Tell me about a time when you had to deal with change and what you did.
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Office Based Reservations Representative

Interviewed at American Airlines

3.6
Dec 11, 2022

-Tell me a time when you provided excellent customer service. -Tell me a time when you disagreed with your boss and how you handled it. -Tell me about a time when you had to deal with change and what you did.

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