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Remote Customer Service Interview Questions
4,290 remote customer service interview questions shared by candidates
There were two (2) exams; one for ICD coding the other for Excel. Both were approximately 40 questions long. The coding exam was multiple choice. They took about an hour and a half to complete a one sitting.
What are the diabetic complications?
What experience do you have in coding?
Tell me your life story.
They mostly wanted to know personal stuff about you. They didn't ask typical interview questions more just wanted to hear your confidence and decorum on the phone.
Would you be interested in this job?
Explain your resume. Where do you live?
Why do I want to work for wayfair?
Are you comfortable doing high volume recruiting?
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