We were asked character and personality questions such as "What was a time you failed," "If you were an animal what would you be," etc. They look for enthusiastic, FRIENDLY, and helpful people who will be good at communicating animal and product information.
Do you have prior experience of working with dogs and/or cats?
What is a mistake you've made on the job in the past and what did you learn?
If a customer is unsatisfied with their experience, what would you do?
Do you have any pets?
How long do you think you will work for us?
None of the questions were difficult. I'm not really sure what they look for when they interview.
What would you do if you saw a coworker doing something not up to the company's ethics?
Describe a positive and a negative customer service experience and how you could have handled it differently.
What's your animal care background?
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