Explain your work process. The Product Owners said didn't even look at resume or portfolio, and didn't stay in the presentation meeting. 3 hour process. With 5 different people, most asked the SAME question. Typical bad Product Team of immature members, who don't trust Tech enough to include them in the interview process, nor any of the design team. Stay away. Arrogant children
how will you deal with captains who come for a strike?
In what ways do you think your hobbies or personal interests complement or influence your approach to work?
Standard UX Design questions. No real surprises.
Tell me about turning a no into a yes
Describe my experience so far
Multiple team members are repeatedly sending out incorrect information regarding a specific issue. How would you address this?
How would you provide a white glove experience?
Managing the Daily operation: The Ro operation consists of three channels of member contact: email, phone, and SMS. All 25 member experience coordinators are trained to answer emails and phone calls, and half of the coordinators are trained to respond to SMS requests. Each coordinator is scheduled for a 45-minute lunch and 15-minute break each day. In addition to operational time and breaks, coordinators are sometimes scheduled out of the operation to attend meetings and performance conversations. In the event that our Care team receives higher phone volumes in the afternoon than anticipated, what steps would you take to balance capacity and what factors would you consider? Please detail your approach to the problem, any additional information you would need, and your proposed plan.
Tell me when it's appropriate to use focus groups vs. interviews.
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