They asked about strengths and weaknesses.
Help Desk Agent Interview Questions
3,949 help desk agent interview questions shared by candidates
Tell me about yourself ?
Presentation of yourself, technology test, simulations in english and italian language.
I'd rather not say either way
Normal behavioral questions
What is a VPN? Experience with remote desktops?
Various IT questions, like how to use the ping command, what you would do to set up a home network, how to map a network printer, etc. Basic stuff like that.
When was the last time you learned a brand new software?
Difficult situation I was in.
Behavioral questions about prioritizing customers
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