Why I would be a great addition for the CST. Generally asking how tech savvy you are and how you can strengthen their company if they hire you.
Client Support Interview Questions
1,813 client support interview questions shared by candidates
How would you handle an upset customer?
how do you manage your busy days?
Can you work well as a member of a team?
Didn't ask questions as much as explained what it was they did. Quickly learned that the position was NOT AT ALL as advertised and was in fact for door-to-door fundraising campaigns. Nothing at all wrong with that, but advertise the role accordingly. Door-to-door fundraising DOES NOT share the same responsibilities as those associated with a Client Support Representative role. Luckily I found others voicing similar concerns on Glassdoor when researching the company, and therefore was mentally prepared to be told it was, in fact, a door-to-door role.
Do you know anything about ShopperTrak
Tell me about a time where you had a particular challenge you needed to overcome and how you accomplished that goal.
What is your approach to explaining technical concepts to non technical people?
You're more and least favorite position
A big focus on customer service.
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