Tell me about a time when you had a difficult customer
Assistant Store Manager Interview Questions
4,560 assistant store manager interview questions shared by candidates
Detail retail questions were asked and since I didn't have any retail experience, it made it harder to know what was expected
Real time job experience questions.
Didn't expect to be asked about my contribution to my community
None of the questions were unexpected.
There was no difficulty answering their questions.
Most questions were just situational questions....Tell me a time when? I have worked retail for many years and all my answers revolved around customer satisfaction. The store manager who interviewed me pretty much told me that my customer satisfaction answers didn't matter because I won't deal with customers as management- my goal is to train and teach employees. I have never seen a business when customer satisfaction skills are not necessary and when management doesn't deal with customer concerns/complaints.
Tell me about a time you went above and beyond for a customer?
What did you prepare for us today? Why should we chose you? How can you prove you can improve company metrics? Outline how you would come into the store and what your first 60 days look?
Problem solving abilities
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