I applied online. The process took 1 day. I interviewed at Walmart in Jun 2012
Interview
I applied online and got called about a month later to set up an interview. After talking on the phone, I had less than an hour until I got interviewed. I went straight there, waited probably 15 minutes. I first got interviewed by management (she was hourly). She asked me about 6 questions all having the same beginning part "Explain a time when..." I did not like this because my last job was very non-traditional and I did not encounter many customer service issues. Then after that interview was done I had to be interviewed by a salaried person of management. She basically asked me the same exact questions with a little more variety. Then straight from there I waited. They had already called my references. I filled out a background check paper and they gave me my drug test form and sent me on my way. They then called me 2 days later telling me to come to orientation in another 3 days. I went to orientation which took a whole day. Then for 2 days I took computer based training. After that I shaddowed someone for a day. Then someone shadowed me for a day. Then I was on my own with little experience. When I tried to ask for help, there seemed to be a shortage of CSM'S even though I knew there were at least 3 on duty.
Interview questions [2]
Question 1
Explain a time when you had to fix a customers problem. What was the problem and what where the steps you took to fix it?
I applied online. The process took 1 day. I interviewed at Walmart (Rolla, MO) in Apr 2012
Interview
I sat with two assistant managers from two different departments. They both described their own Wal-Mart careers and asked me questions from a form. They weren't looking for long winded answers, just ones that gave relevant information so they could make a yes or no decision on whether the question was answered. The second interviewer accidentally let me see the "grade sheet" and the only thing written on it was check marks in yes/no boxes. I think anyone with a half a brain should have no problem getting a job with them.
Interview questions [1]
Question 1
Describe a situation where you solved a difficult problem.