Walmart Customer Service Manager CSM interview questions

Reviewed my resume and told me I had the job. Later to find out I did not have the job BUT I could work up to it. I felt stupid because I had another job opportunity and lost it. I am always questioning the employees that they pick for the leadership roles. Some are young and inexperienced on how to deal with employees, others are older and just do nothing. In the mean time the employees that are trying to work and move up the ladder are being ignored and not offered raises.