Walmart Customer Service Manager CSM interview questions

You only do one interview for this position. You are asked basic questions such as describing a time when you have been faced with a difficult situation and how did you handle it. They also give you situations based around customers and ask you how you would choose to deal with it.

i walked into the hiring center, had 2 interviews waited on a reference check and walked out with a drug screening. There were a lot of positions available since it was a brand new store. I was hoping to work as a department manager but since I had worked as a CSM before. That is one thing that I would want to have them change is allowing people to learn different areas of the store.