I applied through an employee referral. The process took 4 weeks. I interviewed at TD (Ottawa, ON) in Oct 2013
Interview
Applied online and recruiter got back to me about 1-2 weeks to set up phone interview. Asked basic questions about myself, strengths, weaknesses, career aspirations. Completed online multiple choice personality quiz. Met with two managers a couple weeks after and they asked more specific situational and behavioral questions. A couple questions about the markets and TD in general. Role has transformed from a traditional trader to a customer service role over the years so they focus on that aspect.
Interview questions [1]
Question 1
Tell me about a time when you faced an upset customer? What did you do?
I applied online. The process took 2 weeks. I interviewed at TD (Toronto, ON) in Nov 2014
Interview
online test, telephone interview, then face to face interview. After online application I got a link to complete a skill test on the computer, which I completed. Then I got call from the TD for telephone interview after a couple of days of my skill test. After telephone interview I was asked to come to Toronto for one to one interview. One to one interview was very similar to telephone interview. After that interview, within 4 or 5 days I got the offer
Interview questions [1]
Question 1
Behavioural question, why td, examples, how to handle a client, best sale practice, conflict resolution
I applied online. The process took 4 weeks. I interviewed at TD (Toronto, ON) in Jul 2015
Interview
I had two phone interviews, one with an interactive computer quiz, the other with the area manager. Normally they screen candidates and have an in person interview, but I was coming from another province, so they had the second interview over the phone. Prepare to be very knowledgeable. They are moving to hire only the most educated candidates they can find. Be prepared for all the questions below, follow the market days leading up to the interview, and do not lie if you don't know an answer.
Interview questions [1]
Question 1
What are the benefits of a mutual fund. Explain all the registered accounts. What's the difference between fundamental and technical analysis. Do you trade: what stocks do you trade?