Interview process consisted of a phone interview and then a group interview. Phone interview had basic questions. Group interview included some activities, including asking me how I would sell them a pen.
Interview questions [1]
Question 1
What's One Time You Worked With a Difficult Customer and How Did You Resolve the Situation?
I applied online. I interviewed at TD (Toronto, ON) in Apr 2022
Interview
Resume questions first - Discussing what customer service experience you have
then move on to behavioral and r
then move on to behavioral and real-life situations then move on behavioral and real-life situations then move on to behavioral and real-life situational-life situations
Interview questions [1]
Question 1
They asked me questions about my previous csr role
I applied through college or university. I interviewed at TD
Interview
It's a sales job, so the questions revolve around customer service experience.
They also want to know that your availability is flexible, in case they need to call you in on short notice.
Interview questions [1]
Question 1
Tell me about a time when you went above and beyond for a customer.