TD Customer Service Representative (CSR) interview questions

First of all, create profile and upload resume and cover letter. A few days later, complete a 30-40 minutes questionnaire. Phone interview about some behavioral questions is the first round interview and right now waiting for my video interview. Both with HR.

It's like a group exercise, presentation mainly. Than interview with 2 managers. It's very far from Kitchener takes one hour ride. And it can be very sales heavy how to sell and stuff.