TD Customer Service Representative I interview questions

Phone interview followed by personality test and then the Face to Face.

Why do you want to work for TD Canada Trust? Please be specific on what/who prompted you to apply. If you were referred by someone who is currently a member of the TD team, please tell us their name and how you know them. Please tell us about a time when you exceeded customer’s expectations. Please provide specific details of the situation and what you did specifically that you believe led to a memorable experience for your customer.