I applied through an employee referral. I interviewed at Sunglass Hut (San Diego, CA)
Interview
They asked brand questions and typical customer service questions. two interviews, one with store manager and the other with the regional. wanted to know how fashion forward I was. It was alright, pretty simple.
Interview questions [1]
Question 1
what is one trend that you are trying to incorporate into your wardrobe
Asked about experience, situational questions (was there ever a time where), if I'm interested in fashion, and register skills. Then the second in person part was role playing approaching a customer, giving advice, and testing a little knowledge about sunglasses like shapes and color theory.
Interview questions [1]
Question 1
Was there ever a time where you had to deal with a difficult customer?
Phone (asked about availability, location & if I wanted full time/part time) then in person. Asked simple scenario questions about how I handled conflict and describe how I would sell stuff.
Interview questions [1]
Question 1
If I could speak any other languages? Can I interact with a diverse group of people?
I applied through an employee referral. I interviewed at Sunglass Hut
Interview
It really depends on your manager as there’s no specific set guidelines. Generally easy questions and basic questions regarding sales. I’ve helped my manager come up with scenarios on top of some easy basic questions.