Sage Customer Service Representative interview questions

I applied to the role on the Sage website - Michael, the internal recruiter, got in touch with me the next day to discuss the opportunity & was very patient with me whilst I was navigating when to apply for my ideal start date. When I was ready, Michael quickly set up my 1st interview which included a presentation and was so helpful and supportive throughout the process (I am a massive over-thinker, so it really helped to have a calming voice!) Within 2 days of the 1st interview, Michael had arranged my 2nd interview & got an offer to me within a couple of hours of completing that! I spoke with 3 interviewers in total - Head of Sales, Head of Training & Sales Manager (who I will be reporting into) - all of whom were SO nice on my interviews & really put me at ease. I couldn't recommend the process more - it was quick, required a suitable level of research into the business and was a great blend of informal and formal interview style. Thanks Guys :)!