Glassdoor users rated their interview experience at NEXT as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Teleoperador and rated their interviews as the hardest, whereas interviews for Teleoperador and roles were rated as the easiest.
The hiring process at NEXT takes an average of 60 days when considering 1 user submitted interviews across all job titles. Candidates applying for Teleoperador had the quickest hiring process (on average 60 days), whereas Teleoperador roles had the slowest hiring process (on average 60 days).
The interview process starts with application and resume screening, followed by initial phone or video interviews. Successful candidates proceed through several rounds of more in-depth interviews, potentially including skills assessments and case studies. Reference and background checks are conducted before a job offer is made and negotiated, leading to the final onboarding of the new employee.
Two interviews one telephone and one in person - the one in person required you to act out different customer scenarios and choose objects and justify choices as though the interviewer was a customer
Interview questions [1]
Question 1
Tell me about yourself and generally about previous experiences
Very straightforward asked about experience and behavioural questions. they also answered any questioned i had about the role. They asked me whether id be about to work full time and what type of shifts i could accept
Interview questions [1]
Question 1
tell me about a time you had an difficult customer?