Informal, asked about previous experience and why I wanted to work there and what I knew about lush already. What customer service meant to me, how I would handle a stressful situation
The process took 1 day. I interviewed at Lush (Poole, Inglaterra) in Jul 2021
Interview
The interview was immediately followed by a trial shift. The trial shift was at their busiest hour and focused on how well you could sell to customers. There was a huge focus on selling and some customers didn't like this.
Interview questions [1]
Question 1
What is your experience working in customer service?
I applied through other source. The process took 1 week. I interviewed at Lush (Manchester City Centre, England) in Aug 2023
Interview
Very hands on and instantly thrown in at the deep end. They're mainly looking for people that can keep a conversation going, that aren't afraid of physical contact with strangers and who don't mind getting mucky.
Interview questions [1]
Question 1
How would you start a conversation with a stranger?