I applied online. The process took 1+ week. I interviewed at Home Depot Canada (Kelowna, BC) in Sep 2011
Interview
I was first called for a position in the paint and decor departments but I felt it would not be a good fit. So I mentioned at that interview that designing cabinets would be my area of expertise. A few weeks went by and I was contacted once again by human resources to set up an interview. From there I had a total of THREE more interviews by various store DS's and ASM's. They very much hire not only by current knowledge pertaining to the homebuilding industry, but also to personal attributes and qualities.
Interview questions [1]
Question 1
I don't tend to do a lot of volunteer work, and live a pretty quiet life on a personnal level, which I think is a little hard for people to understand because I actually have quite a large, positive, outgoing sense of my "proffessional" self. It is all good though.
I applied in-person. The process took 1 week. I interviewed at Home Depot Canada
Interview
Initially went to a job fair in the store. It is a 3-step interview process that includes a department supervisor, assistant store manager and finally store manager. The process is very streamlined and professional and you have a lot of input into the department you would like to be placed in.
They want you to talk about how much you love customer service, strive to achieve you goals and how you live your life for challenge.
Interview questions [1]
Question 1
Tell us about a time that you had to deal with a difficult customer.
I applied in-person. The process took 3 weeks. I interviewed at Home Depot Canada (Edmonton, AB) in Aug 2008
Interview
The process is rather extensive. There is a telephone interview, then a face to face interview, then a roll play that follows the face to face, then another interview with a different manager. The last stage is to meet with the store manager who has the paperwork beside them, and they ask a couple more questions and if they like what they hear then they present you with the job offer.
Interview questions [1]
Question 1
The most difficult is the ones that come from the store manager at the end as they are speaking off the cuff, without a script, and often being lead by their own personal prejudices.