the interview was short and to the point she asked if i had hospitality experience and customer service experience, she was nice and I got hired right on the spot.
I applied through an employee referral. The process took 1 week. I interviewed at Hilton (Ciudad de México) in Dec 2017
Interview
Me realizaron dos entrevistas, la primera con RH con preguntas básicas sobre mi y mi cv. Después tuve otra entrevista con la gerente de Front Office y la entrevista fue completamente en Inglés, me planteó problemas para darles solución, me preguntó qué haría en diferentes situaciones y tuvimos una pequeña charla casual.
Interview questions [1]
Question 1
Un huésped llega a quejarse porque su AC no funciona y ya es la segunda vez que lo cambian de habitación, qué harías?
I applied in-person. The process took 1+ week. I interviewed at Hilton (Praga) in Jun 2016
Interview
There were 2 rounds. First was a panel interview where we were all asked situational questions. We were also each given a different scenario where there had been a mistake made with the reservation or a in my case booking of the conference room for a very important meeting. Second round was a 1-1 interview with the manager of the hotel.