I applied in-person. I interviewed at Gap (Elizabeth, NJ) in Sep 2020
Interview
Easy Intervented one hour watching videos and answering questions was asked to remember what the videos spoke about than answer questions in a paper accessment, we were required to participate in a group activity.
Interview questions [1]
Question 1
How intellectual are when it comes to helping customers enjoy their experience.
I applied online. I interviewed at Gap (Sacramento, CA) in Jan 2020
Interview
It was very easy, got hired a few minutes after the group interview! Also enjoyed working with them. And enjoyed the job overall. It was remote so also really convenient.
Online very succinct and relevant. Kind and courteous. Made excetions for my schedule because I cant work on Sundays. I really appreciated that. Also followed up in a very timely manner. Background check process was very quick and timely.
Interview questions [1]
Question 1
Experience in customer service and dealing with difficult customers. Deescalation.