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      Gap

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      Customer Service Representative Interview

      Aug 5, 2015
      Anonymous employee
      Rocklin, CA
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Gap (Rocklin, CA)

      Interview

      Round table interview with Gap employees and potential employees in conference room with Q&A, duration 1 hour, Gap passes out a sheet with questions and you answer questions as assigned.

      Interview questions [1]

      Question 1

      What is your best attribute, last job responsibilities, why do you want to work at the Gap.
      Answer question

      Other Customer Service Representative Interview Reviews for Gap

      Customer Service Representative Interview

      Oct 6, 2025
      Anonymous employee
      Truro, NS
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Gap (Truro, NS)

      Interview

      It was a very easy process. Mine was a group interview with a few questions about experience and situational hypothetical scenarios. Only 1 interview and was hired the same day.

      Interview questions [1]

      Question 1

      What would you do if you had a customer who was upset with you
      1 Answer

      Customer Service Representative Interview

      Jan 12, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Gap

      Interview

      Easy interview seem to care about emotional intelligence and people skills, behavioral questions for most of the interview. They were friendly and easy to work with, and got offer very quickly after

      Interview questions [1]

      Question 1

      Tell me about a time you’ve worked with a challenging customer
      Answer question

      Customer Service (CSR) Interview

      Jan 20, 2025
      Anonymous Interview Candidate
      Greenville, TX
      Declined offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Gap (Greenville, TX) in Jan 2025

      Interview

      It went well, lots of questions but followed up to be very informative on thier end. They were well prepared and didn't feel bothered to take time and answer all my concerns.

      Interview questions [1]

      Question 1

      Previous experience and hours available
      Answer question

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