I applied online. The process took 2 months. I interviewed at Gap (Rocklin, CA) in Jun 2013
Interview
I applied Online for the Rocklin Call Center in April, I did not hear back from them until the middle of June. Then I did an over the phone interview, afterwards they asked me to come to an in person group interview. There were 4 of us total at the group interview. We were given some info about working there and then had to answer 5 questions each in depth about experience.
I applied online. The process took 1 week. I interviewed at Gap in Sep 2012
Interview
Received a brief, but thorough phone interview asking for amount of customer service in my employment background as well as specific questions about past experiences in customer service. They do ask for specific examples.
Was then asked to come to a group interview.
Interview questions [1]
Question 1
The phone interview was not planned or expected. I was caught of gaurd and would like to have been more prepared.