Easy to follow! Simple! Quick! The managers was nice and seemed professional . Asked couple of questions and the questions were really easy mostly about customer service. You don’t really need much experience to work in this.
Interview process was quite easy and straight forward. And it also only lasted for few minutes. Just basic questions related to how much experience do I have with customer service.
I applied online. The process took 5 days. I interviewed at Forever 21 (Yonkers, NY) in Jan 2021
Interview
Started with a in person interview, mine was one on one. However other new hires at the time told me theirs was a group interview. There was also a final phone interview before I was offered the job.
Interview questions [1]
Question 1
How would you handle a situation where you suspected a customer was shoplifting.