Relatively formal, but on the floor of the store so a bit intimidating when customers were present. Fairly standard customer service questions. Be sure to ask about all duties outside of normal customer service, because there will most likely be times you need to step into other roles.
Interview questions [1]
Question 1
Give an example of a time you dealt with a difficult customer service situation and how you handled it
Super fast and easy, what I really loved was that they had you shadow someone in the position you’re applying for to see if it suits you! It gives you an opportunity to view the position and ask questions and then determine if you like it or not.
Interview questions [1]
Question 1
Name a time where you had a difficult situation and how you handled it
I applied online. I interviewed at David's Bridal (Tallahassee, FL) in Jan 2021
Interview
Interview is about an hour, and the schedule is not flexible and random. They only give you the schedule if there is an appointment, so the hours may vary. They don't guarantee any hours, PT only.
Interview questions [1]
Question 1
What's the difficult time you face as a customer service and how do you resolve it.