I applied online. I interviewed at Citi (Gray, TN) in Jun 2019
Interview
It was short with typical questions. They led me to believe that I was going to get hired then gave me the runaround. I called for days hoping to hear a response after a few weeks when they said they'd contact me. They never git back to me. They never hired me.
Interview questions [1]
Question 1
Name one time when you had to deal with a difficult customer. How did you deal with it?
I applied online. I interviewed at Citi (Meridian, ID) in Sep 2018
Interview
It was one interview with multiple team leaders. The interview questions really went over past work scenarios where u were faced with a challenge, then you were asked how you reacted and resolved the conflict.
Interview questions [1]
Question 1
When was there a time where u faced a conflict atbwork?
They ask multiple questions about customer experience using Starr method. Also making sure you are also answering in behavioral format. Make sure you are answering as honest as possible, in specific details.
Interview questions [1]
Question 1
Tell me about a time you faced a difficult situation with a client and what did you do to resolve it.